Terms of service

Using Brightclef

You must be at least 13 years old and have any consent required where you live. Use the app only for lawful practice. Keep your account credentials private and tell us if you believe someone else has accessed your account. We may limit access to prevent abuse, protect users, or comply with law; contact us if you think we made a mistake.

Your music and permissions

You retain ownership of music and other material you create. Upload only scores, images, PDFs, and MusicXML that you created or have permission to use. Owning a physical copy does not necessarily authorize copying, transcription, or redistribution. You give Fourdot Tech LLC and its service providers a limited permission to store, process, convert, display, and play material you submit solely to provide Brightclef and support your private practice. You are responsible for the rights needed for your use. An import does not authorize public sharing, a public catalog, or use of someone else's music in marketing.

Automated results

Camera and PDF imports can produce incorrect or incomplete notation and playback. Inspect each draft and listen before relying on it for practice, performance, teaching, or publication. Brightclef does not replace a teacher, publisher, or music-rights professional, and we do not promise a note-perfect transcription or that every source will be accepted.

Credits and subscriptions

MusicXML import does not use a photo/PDF import credit. For a supported photo or PDF import, one credit covers one piece of up to five pages. The app shows the credit cost before you confirm; a longer or unsupported upload may be refused. Credit packs and Brightclef Plus are optional. The price, billing period, renewal terms, and taxes shown by Apple or Google at checkout control that store purchase. A subscription renews through the store until canceled under its terms. You can manage or cancel it in your Apple or Google account. Deleting the Brightclef app or account does not itself cancel a store subscription.

We verify store purchases before delivering access or credits and may correct an incorrect balance after a refund, chargeback, or duplicate transaction. If an import or purchase fails, check the status in the app and contact support@brightclef.com with the store order reference and a description of the problem; do not send card details or private music unless support asks for the minimum needed. Requests for a refund of an Apple or Google purchase follow that store's refund process and applicable consumer law. We will help investigate a missing credit or access grant. Mandatory consumer rights are not limited by this paragraph.

Availability and changes

Offline practice remains available for data saved on your device, but sign-in, sync, transcription, and purchase verification require service access. We may change or suspend a feature when needed for security, rights, reliability, or law. If a material change affects paid access, we will provide notice where required. We may update these terms prospectively; the effective date above will change. Continued use after an effective update means you accept the updated terms to the extent permitted by law.

Privacy, deletion, and rights concerns

Our Privacy Notice explains data handling. You can request account deletion. If you believe content in Brightclef infringes your rights, email support@brightclef.com with enough detail for us to identify it. This support address is not designated as a registered copyright agent.

Contact

For service, billing, or rights questions, contact Fourdot Tech LLC at support@brightclef.com. Nothing in these terms removes rights that law does not allow us to remove.