Your music stays yours.

What we collect

• Account and contact data: your sign-in email, account ID, and information your chosen sign-in provider shares, which may include a name or phone number. If you contact support, we receive your message and the contact details you provide.
• Your music and practice: MusicXML files, camera images and PDFs you choose to import; private score titles, generated notation, corrections, practice progress, preferences, and related job status. Camera access is used when you choose to photograph a score.
• Purchases: product IDs, store transaction identifiers, subscription and credit status, and records needed to verify purchases and prevent duplicate credit grants. Apple and Google process your payment method; Brightclef does not receive your full card number.
• Device, usage, and diagnostics: identifiers and integrity signals needed for sign-in, abuse prevention, sync, and store verification; error and performance information; and limited usage events. Platform services may provide approximate location inferred from network information. Brightclef does not request precise location for piano practice.

How we use it

We use account data to authenticate you, keep accounts separate, sync private scores and practice, answer support requests, and protect the service. We use imported music to make and return your private practice draft. A generated score can be wrong, so the app asks you to review notation and playback. We use store records to show offers, verify purchases, deliver credits or access, process refunds and reversals, and keep required accounting records.

We do not sell your personal information, use private scores for advertising, or use your uploads and corrections to train models for other users. Optional marketing and product analytics are off for this launch; if we activate them, we will update this notice and provide any required choices first.

Where the data goes

We use Google Firebase and Google Cloud for authentication, private storage, databases, app services, integrity checks, and the selected score-recognition worker. The launch recognition workflow processes score images in Brightclef's private Google Cloud environment; it does not send them to a separate AI model provider. Apple and Google operate their respective sign-in and in-app purchase systems. We use our business email service to handle support messages. These providers may operate in the United States or other countries. We may disclose information when required by law or to protect users and the service.

Storage and security

Cloud scores and imports are scoped to your account; importing music does not create a public page or allow other customers to see it. Practice data also stays on your device for offline use. We use access controls, encrypted connections, and platform security services. No online service can promise perfect security; contact us if you suspect unauthorized access.

How long we keep it

We keep active account, saved-score, practice, and import records while you use Brightclef. You can delete saved scores and request account deletion. We do not currently promise that original import files disappear automatically after a fixed number of days. A failed import may retain its title and job status so you can retry it. When you delete an account, we block access and remove its active sign-in and account-owned content through the deletion process.

Some limited transaction and accounting fields may remain after account deletion for tax, accounting, fraud prevention, disputes, and legal obligations; they do not include your music or source filenames. A minimal deletion marker remains to stop delayed or restored data from recreating an account. These records do not yet have a fixed automatic expiry and are reviewed when no longer needed. Deleted files may temporarily remain in provider recoverable storage or backups. Files you downloaded or backed up yourself remain on your devices until you remove them.

Your choices and rights

You can remove saved scores, use the in-app Delete account control, or request account deletion without the app. Email support@brightclef.com to request access, correction, deletion, or information about retained records. We may verify that the account is yours before acting. Depending on your location, you may have additional privacy rights, including the right to object to or restrict processing and to complain to a data-protection authority. You can manage Apple or Google subscriptions in your store account; deleting Brightclef does not by itself cancel a store subscription.

Legal basis and younger users

Where a legal basis is required, we process information to provide the service you request, meet legal obligations, protect the service and users, and, for any optional activity that requires it, with your consent. Brightclef is intended for teens and adults aged 13 and older, not children under 13. If you are a minor, use the app only with any consent required where you live.

Changes and contact

We may update this notice when the product or providers change. We will post the new effective date and give additional notice when law requires it. The controller for Brightclef is Fourdot Tech LLC. For privacy questions, email support@brightclef.com.